Travel Support Service Improvement Review

You will be asked to fill out sections A-G in this survey. 

Sections A-G are all questions about Travel Support and the different ideas we have about making this work better. 

We know not everyone wants to fill out a survey like this online and would prefer a paper copy so we are making them available in our libraries and at our Town Halls. 

Section I is an optional question about whether you would be interested in a face to face discussion with the team about some of these changes and if so, where in the borough would be most convenient for you. 

Using Your Feedback

We will use the feedback you give us to write a report about how our families feel about the new ideas we have about how we could improve the transport support service

We will use this information to help us make decisions.

At the end of the survey, there are some Equalities Monitoring Questions and the Privacy Notice.

The Equalities questions tell us about who completes the questionnaire.  Your answers will not tell us who you are. These are optional but they help us know that lots of different people have completed the survey. 

A Privacy Notice tells you:

• what we do with the personal information we collect in the questionnaire
• why we collect it
• what we will do with the information.

If you need any help to complete this form, please email travelsupportreview@sefton.gov.uk