Travel Support Service Improvement Review

Closes 2 Jul 2025

Opened 4 Jun 2025

Overview

Welcome to our consultation on Travel Support in Sefton. Help us build a travel support service that works for everyone. 

Why are we having a review of Travel Support Service?

Sefton Council is not changing the Travel Support Policy or who is able to get Travel Support. We want to improve our service better, give families more choices and use our resources smartly to help more young people.

We want to improve the service by:

  • Offering families more choice in the ways they can get support with travel to and from school or college.
  • Providing more support for young people especially those moving into adulthood.
  • Improving how people apply for travel support.
  • Making travel to school better and faster.  Changing how travel routes are planned by using computer technology.
  • Improving communications for families, using new technology to help.

We have been working with the Sefton Parent Carer Forum. Parents have attended our face to face and online engagement sessions.  They helped to build the plans to improve our Travel Support offer.

There is a short video above that helps explain what we are aiming to achieve with travel support. 

Over the last few months, some people have met our team.  They have shared their thoughts at meetings and in a questionnaire about Travel Support.

If you want to know a bit more about our engagement journey so far, you can have a look at our information on the Council's website.

This consultation is the next step on the journey to make sure Travel Support in Sefton works for everyone. We want your views on the plans we've developed with parents and young people. 

 

Why your views matter

We want everyone to give their views, so we are asking again.

Your views matter to us because you and your family are the people using this service.

It is our job to build a service that meets the needs of families and we can only do that if you give us your thoughts. 

Please take part in this consultation to help us.

Please note that at the end of this survey, before submitting your results, you will be asked if you want to provide an email address so that you can receive a PDF copy of your response. This is completely optional. The email address is only used to send the email to you via the online consultation system provided by Delib as the data processor. The email address will not be stored with the responses and Sefton Council will not have access it.

Give us your views

Areas

  • All Areas

Audiences

  • Parents and Carers

Interests

  • Public Transport
  • SEND
  • Home page