Overview

Introduction.

Digital services include:

• Internet.
• Wi-Fi.
• Equipment such as laptops, tablets, phones, and printers.

A digital strategy is a plan to help people use digital services and technology better.

Sefton is working to make digital services better in 3 main areas:

• A Connected Council – means the Council's services work well for everyone.
• Empowering Residents – means helping people learn about and use digital services.
• Business Growth – means helping businesses use digital tools to grow and bring new jobs to Sefton.

We have made great progress and so far we have:

• • Made sure all staff have access to the right digital tools.  These tools help staff work in new ways, like using drop-in spaces in Council buildings.
  • We also made spaces for Health and Social Care staff to work together. This helps them do their jobs better and support each other.
  • We have improved our main IT systems.  Now they work well and help staff do their jobs more easily.  
  • We have also given training to all staff.  This helps them learn new skills and do their jobs better.
  • We made our Council website easier to use.
  • We added new ways for people to help themselves online.
  • We improved the computers in libraries.
  • We started a tablet and databank scheme to help people to get online.
  • We started a Digital Inclusion Strategy and Partnership group.
  • We started a Technology Enabled Care Strategy to help people stay independant.
  • We tested Smart Cities technology, like Air Quality Sensors.
  • We created a Digital Support Network for tech businesses and plan to help other businesses too.

Why your views matter

We now want to build on this work and launch our strategy for the next three years from 2024 - 2027.

Please get involved in this consultation to tell us what you think of the themes and ideas we have for Sefton’s Digital Strategy.

If you need any support to have your say please contact us.

All the information you share with us will be kept following the laws around data protection.

There is a privacy notice for this consultation which explains how we keep your information safe.

What happens next

The feedback you provide will be taken into account when completing the final draft of the Digital Strategy for consideration by members of Sefton Councils Cabinet who are responsible for approving the Strategy.

As well as the Strategy Document Cabinet members will be provided with a summary of the consultation feedback to inform their decision.