Care Quality Commission - Because We Care Campaign (external)

Overview

Deaf and hard of hearing people are invited to give feedback on care.

Local people are being encouraged to share their thoughts on the standards of care they receive at GPs, dentists, hospitals and care homes, with the Care Quality Commission (CQC).

CQC is particularly keen to hear from deaf and hard of hearing people about their experiences and has teamed up with Disability Rights UK to help make this easier.

People can give feedback on their own experiences of care, or those of someone they care for using the website or if you wish to raise a concern about your care, or about the care received by a loved one or by someone they care for they can let CQC know by filling out our Give feedback on care form, or calling our contact centre on 03000 616161. 

If you're deaf or hard of hearing - There is a service called SignLive. SignLive gives you an interpreter so you can talk to the CQC with sign language. You can use it on your smartphone, tablet or computer: https://www.cqc.org.uk/contact-us/general-enquiries/get-help-contacting-us-if-youre-deaf-or-hard-hearing. Feedback can also be given through the local Healthwatch, which can also help with advice, information and support.

Why your views matter

Everyone has different experiences of care, so we want to hear feedback on health and social care from everyone. Tell us about your care to ensure services work better for us all.