Adult Social Care Improvement Plan Coproduction Group

Overview

Help Us Make Adult Social Care Better.

Sefton’s Adult Social Care service was checked by the Care Quality Commission (CQC) in 2025.  The Care Quality Commission (CQC) checks health and social care services in England.

The CQC checks if services are:

  • Safe – People are protected from harm
  • Caring – Staff treat people kindly and with respect
  • Effective – Support helps people live well
  • Responsive – Services listen and meet people’s needs
  • Well-led – Services are run properly

The CQC gives services a rating like:
Good, Requires Improvement, or Outstanding.

  • Sefton Adult Social Care service was rated Good.
  • We want to be Outstanding.

Photograph taken at the first meetin in January 2026 showing the Bar Lounge in Bootle Town Hall with a presentation screen being shown to a group of 30 people who attendedPhotograph from January 2026 meeting with a group of people putting their habds up or not when asking for opinions.Coproduction Group.

To make these changes happen, we have a Co‑Production Group.
This means people work together to make services better.

Who Can Join the Group?

We want to work with:

  • People who use adult social care services.
  • Carers and family members.
  • Community groups.
  • Adult Social Care staff.

Why your views matter

You do not need special skills to join.
You just need to want to help.

Your voice matters.
Together we can make Adult Social Care in Sefton Outstanding.

What We Will Do Next.

1. Make an Improvement Plan Together.

We will work with people who use services, carers and staff to create the plan.
Everyone helps decide how we can change.

2. Add the Actions to Our Adult Social Care Plan.

The actions from the Improvement Plan will be put into our Adult Social Care Service Plan.
This means the actions become part of the work we do every day.

3. Check Our Progress Often.

We will keep looking at how we are doing.
We will ask people for feedback to make sure things are improving.

4. Report on Our Progress.

We will tell the Cabinet Member and Overview and Scrutiny Committee how things are going.
We will share what is working well and what still needs to change.

5. Join National Discussions.

Sefton will take part in national conversations about how the CQC checks adult social care.
We want to help improve how services are checked across the country.

6. Prepare for the Next CQC Visit.

The CQC will visit again in the future.
We do not know the date, so we will keep preparing to make sure we are ready.

Why We Need You.

Your experiences and ideas can help us:

  • Find what needs to change
  • Decide how to make things better
  • Make sure services work well for everyone. 

Sign Up to Join.

If you want to join the group or get more information, please fill in the sign‑up form on the following pages.

Sign up to get involved.

Online Survey

Closes 31 Jan 2029

Opened 27 May 2025

Contact

steve.metcalf@sefton.gov.uk

Events

  • Adult Social Care Improvement Plan Co-Production Group

    From 5 Mar 2026 at 13:00 to 5 Mar 2026 at 15:00
    Bootle Town Hall Bar Lounge

    PLEASE COMPLETE THE FORM TO LET US KNOW YOU WOULD LIKE TO COME TO THESE MEETINGS. Your experience and views will help us co-design this service. We value your involvement as experts with lived experience and organisations who either provide or support people. The addresses if the in person meetings are:

    Southport Town Hall
    Lord Street, Southport PR8 1DA

    Bootle Town Hall
    Oriel Road, Trinity Road, Bootle L20 7AE

    Add to my Calendar (.ics)

Areas

  • All Areas

Audiences

  • Local residents
  • Parents and Carers
  • Service users
  • Stakeholders
  • Voluntary, Community groups and organisations

Interests

  • Housing/Homelessness
  • Working Stronger Together